Buffalo Garage Door Repair

reached out today and managed to secure a swift same day appointment. my requirement was to get another handheld garage door opener activated. my technician was cesar and he was approachable and suggested options for future assistance with my garage door in antioch.

i had a phenomenal experience upgrading our 20-year-old garage door motor with buffalo garage door repair. cesar was patient and did an excellent job in explaining everything. he highlighted some safety issues that made me feel great about all the enhancements we were making. he managed to carry out the installation the very next day and was incredibly accommodating with my timetable. this all happened in antioch and i couldn't be happier with the service.

1. The first thing that struck me was the importance placed on customer service and communication by Buffalo Garage Door Repair. Their team, including austin and cesar, were incredibly diligent in following up on every text and call to ensure that customer satisfaction was prioritized. My prior experiences with other companies weren't great, but this was a refreshing change. 2. Their professionalism was another standout aspect. They ensured we were on the same page at every stage of the garage door service - pre-service, on-site, and post-service. A. Pre-service – They provided clear price estimates swiftly via their app and followed up on scheduling efficiently. B. On-site service – The team introduced themselves properly and explained their plan of action in detail. They answered all questions related to the repair, worked efficiently, and were highly respectful. C. 1. Post-service – They were prompt in following up on the service and expressing their gratitude. They also conducted a post-service evaluation, which is crucial for the company to improve their services. C. 2. They also provided advice on preventive maintenance. C. 3. They even placed stickers of their business, which is helpful when we forget their contact details. 3. The quality of their work was impeccable. The skill and expertise of the staff were evident in the way the work was done and how everything was assembled. In conclusion, we are more than satisfied with their service. We are genuinely delighted customers.