Sandra2 days agoFrom
One employee really stressed and unable to point to the plumbing section. Left without buying anything.
Kathleen Osborn2 days agoFrom
High prices, but decent customer service, mostly. I called about an item, she told me it was in stock and even gave me the aisle number. I arrived, asked her again where it was located, she told me. I searched everywhere, and nothing related to my search was there. Went back and asked someone else. She said if it wasn't there, they didn't have it. Made a special trip there because the item was sold out everywhere else. Ended up ordering it from Amazon. This happens frequently, unfortunately. We're encouraged to buy from local, small businesses, but can't find what we need. Sad.
Bobbi Thompson2 days agoFrom
One of the water supply lines in my 2004 travel trailer sprung a leak. I looked online for info on how to fix it and the main recommendation was to cut a piece of the line and take it to a hardware store for help. I called Builders first to make sure they had someone who could help me. Got down there and had to wait a couple of minutes while the gentleman on the floor helped someone else but he got to me as soon as he could. I just called and found out his name is Doug. He was very helpful. I had no idea what connectors I would need and he handed me everything I needed along with an explanation of how the connectors work. I got home, and got to work. I was able to fix it by myself. I am pretty proud of that but it wouldn't have worked out that way if I hadn't had help. So big thanks to Doug and Builders. I'll be sure to call on them next time I hit a snag doing repairs or home improvement.
Main location114 E Cedar St Shelton Washington 98584 US(360) 426-2611
