The owners are so nice and cool! The teas are amazing (I got the Thai milk tea with boba and it was so good, and my friend got the butterfly refresher!)
Their menu is super fun and they have so many cute, unique options to choose from! And the breakfast options are delicious!
Though I am not a frequent customer—having dined and ordered here before on separate occasions before—I will note that most recently I stopped by momentarily, and I was unable to get ahold of anyone at the front desk (or cashier's station) to attend to me. I stayed there for at least a couple of minutes but remained idle and unattended to. On top of this, I glanced at the menu and noticed that NONE of the items on their menu (specifically located overhead of their cashier's box) had prices for their drinks or food items. This lack of cost-transparency and lack of attention was unfavorable to me, which is why I provided two stars for the Service Rating.
It is worth mentioning, to be fair, that (last I remember) the food and beverages were good, and so too has their atmosphere dramatically improved. It looks like a friendly place to meet up casually with friends; or attend for the sake of getting some work done on a computer; or even read a book; and thus, their atmosphere is definitely worth a 4 in my book!