Service Used: Car Towing
Rating: ⭐ (1/5)
My experience with California Towing & Recovery was nothing short of a disaster, leading me to strongly advise everyone to steer clear of this company. Their level of unprofessionalism and carelessness goes beyond anything I have ever encountered.
When my car needed towing to my apartment complex, I expected at least a basic level of service and respect for legal parking norms. However, what I received was a complete disregard for my explicit instructions. The driver's decision to recklessly leave my vehicle in a red zone, a clear no-parking area, was not just unprofessional but bordered on the negligent. This act showed a total lack of concern for the potential legal troubles and fines it could cause me.
Their service was appalling – the driver seemed to think that dumping my car in a prohibited area and driving off was acceptable. It's evident that California Towing & Recovery has no regard for customer service, lawful conduct, or the ramifications of their actions on their customers.
I urge anyone in need of towing services to avoid California Towing & Recovery at all costs. There are plenty of other services that actually respect their customers and understand the importance of responsible and legal parking. Don't make the same mistake I did by trusting this company.