Canadian Appliance Source Victoria

Primary Location

Main location2401D Millstream Rd Victoria British Columbia V9B 3R5 CA+1 250-999-2433

Cavernous showroom selling home appliances such as brand-name refrigerators & ranges.

Amenities

Payments

Credit cards

Service options

DeliveryOnsite servicesIn-store shoppingIn-store pickup

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

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Customer Reviews

3.5

4 Reviews

Jon O'Farrella month ago

From

BUYER BEWARE!!! CAS Appliances customer service is appalling. They take your money and run. We ordered a vented drier and was delivered a ventless drier. We paid for deliver and installation and when the new drier was delivered it was unboxed in the truck and brought into the condo and installed. They took the old one away. Once it was installed we found out it was not what we ordered. You can not talk to anyone at the store. You have to fill out an online return form and wait for a response. You can not talk to a manager and or have someone call you. After 2 days we recieved a response stating our return/exchange is DECLINED. I then went to the store requesting help and they called someone and once again we were told because it was delivered and installed the return and/or exchange is declined/refused. We are left with no other option than write a google review and file a complaint with the BBB. I will never buy an appliance from this chain ever again! PS the salesman Liam was a joke. He refused to reply to emails or phone us back EVER!

0 Likes

Harry Oshanskia month ago

From

We recently purchased a dishwasher from the Canadian Appliance Source in Victoria and were assisted by Siddhant Madan, who was courteous, knowledgeable and professional. He provided insight into the unit we purchased and was very informed on the details. We would have no hesitation in recommending Siddant to other potential purchasers Sincerely Harry Oshanski

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S Da month ago

From

The online sales team is useless. 40 minutes of being transferred back and forth between agents with no actual communication. Ridiculous since their whole marketing thing is to contact via the chat to get the real price….. I’d be hesitant order with this being the first glimpse of service for a major appliance purchase.

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