Jackiea month agoFrom
I had a domestic disturbance happen right outside my room and the cops were called. A woman was drunk and yelling for help and her husband hit her so hard in the head she was bleeding. When the cops showed up, they were yelling at the man to come out of his room with his hands up and to get on his knees. The whole experience was traumatizing. I was worried the man the cops were trying to get out of the room had a weapon so I laid on the ground by my bed as far from the window as I could be until the police took the man away. This went on until 12:30am and then afterwards all the rooms around me were so loud and I could not get any sleep. Between the noise and the anxiety from the domestic disturbance, I ended up leaving at 3:15am and asked the front desk for a full refund which he denied and told me to call on Monday to speak to the manager. The front desk attendant said he will put the complaint in my reservation notes but couldn't do anything more than that. If you have a domestic dispute at your establishment to the point where your guests do not feel safe and decide to leave in the middle of the night, you should reimburse them immediately. I understand that what other guests do is out of the hotels control but I will never stay at this place ever again.
Ashlie Brizuelaa month agoFrom
I have been to Anaheim multiple times for personal or business visits/ stays. In this occasion it was for Valentine's weekend. I decide to try out Capri Suits for the first time and I am 100% satisfied with my stay. Front desk staff was beyond expectation when it came to customer service. She was very friendly, fast check in, and informative when asked questions. The suite I was issued into was in excellent shape. The suite consisted of a king bed , which was very comfortable. The extra living room was spacious as well. The location is from 10 min distance from Disneyland, Mall, Convention Center, and restaurants. In the morning the breakfast was very filling as well. They served Mini waffles, sausages, 3 types of juices and plenty of coffee as well. There was toast and variety of cereals to consume. Overall I am very pleased with my stay and will plan to make future stays.
Mary Murphy2 months agoFrom
Overall, it was exactly what was expected for the price. The room wasn't dirty but it was no frills and had hairs from an unidentified person in the towel and on the sheets. The walls are pretty thin so bring earplugs or white noise. The location was very convenient to Disneyland, stores and restaurants.
Main location2141 S Harbor Blvd Anaheim California 92802 US(714) 492-1199Loading...Loading...
