Tyler21 days agoFrom
Ordered parts online, then Patti from customer service went back and forth with me via email from 7am to 5pm about shipping charges, quoted 150$ to ship two motor mounted weighing 15lbs, just to finally say oh btw we don't even have that part in stock... after I adjust started I'm going to be behind schedule of we don't figure this shipping issue out at 7am... worst customer service. Bought the same parts from S&W for 279 shipped as opped to 450 from here. 29$ shipping from them.. disappointing
Devin Eaton21 days agoFrom
I was extremely excited to order from this company after seeing them on several television shows. After several months waiting for a back ordered part I was never informed was backordered I would not do business with these guys again. Not only did I have to wait several months for a part that was never listed as back ordered when purchased, I was also never contacted before they tried to initiate a freight shipment and charge my card a second time. Then after getting that set up there was no communication on a tracking number or if the shipment ever left the facility I expected a lot more professional path with this company. Yes I knew there would be a second charge for the freight but other companies I have used always calls when the shipment is ready and confirms a second charge and gives the details. Not just willy nilly. Do better!
John Hayes21 days agoFrom
Previously good but this time called sales , two different weeks twice and I got not available
