Sandi Asha day agoFrom
I wouldn't even give it one star if there was an option to go with -0-. I was just there this morning at the Valley River Center store in Eugene. Saturday, around 11:30 a.m. There were two employees there. I had seen a locked display elsewhere in the mall of Christmas earrings offered by Claires and went in to ask if they had any of those in the store. I asked very politely, not presuming or asking for any favors. Employee behind the register went from zero to 100 in rudeness in 1.5 seconds. I was flabbergasted. She went into a rant about how those dispays were locked and can only be opened by mall staff, etc. I said, "I wasn't asking you to do it, I was just asking when those earrings might be available." She was extremely dismissive and rude. The other salesperson standing there wouldn't even look me in the eye, and just kept her back to me - was this manager and employee and employee was afraid of the manager? I got that kind of vibe. Needless to say, will never darken their doors again. She could have said the exact same thing to me but in a kinder voice.
kynna mcphersona day agoFrom
Have always had a good experience here. Got my first 3 lobes done and have never had any issues. Some things can be priced high but can’t do anything about that due to the company needing to make money and prices are going up everywhere you go. Very clean and organized store compared to other ones I’ve been to. Staff is always super friendly and always willing to help if you ask for it. Has some of the nicest employees out of a lot of the stores in the mall
Richard Farrella day agoFrom
Bought a gift card for my great granddaughter. She loves the store!
