Cold Stone Creamery

Primary Location

Main location9601 Mickelberry Rd NW Ste 101 Silverdale Washington 98383 US(360) 692-7719

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.

Amenities

Payments

Credit cardsDebit cardsNFC mobile payments

Parking

Free parking lotFree street parking

Service options

DeliveryTakeoutOnsite servicesIn-store shoppingIn-store pickupCurbside pickupSame-day deliveryNo-contact delivery

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Planning

Quick visit

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Customer Reviews

2.3

2 Reviews

Boba month ago

From

I don't get paid enough by Uber to be the lowest priority for preparing an order. They didn't start making either of the two customer orders I was picking up until 5-10 minutes after I drove across town to get there, when they've had the order in their system already for who knows how long. Overall they added about 15 minutes to my run during dinner rush, so they're costing me money.

They don't seem to have much respect for their own delivery customers, nor the drivers who bring them their food. If that changes, I'll be more than happy to change this review, but this is just one of many places that seem to do this.

0 Likes

Rachael Dennisa month ago

From

Placed an order for 3 ice creams. Two like it and one love it. The love it was supposed to be "the way the cookie crumbles" with the like it's being "dough for it" and "pumpkin bread". They made the pumpkin the bigger size and all 3 were so sticky and covered in ice cream it went though the pickup bag. I took them back in to be cleaned and have the sizing fixed and the girl there tried saying "the cookie dough ice cream expands so I know it was measured correctly" well if that was true, wouldn't it be in a bigger size, because expanding means bigger? It was in a like it cup when the love it was ordered. She said she was only going to remake the pumpkin in the smaller size. At that point I was just done trying to explain things and took the sticky messes and left. So my 4 year old has more ice cream than my husband does, just because the girl wanted to argue and doesn't know how expansion works..

0 Likes

Nikole Stsrksa month ago

From

Ordered a cake online on 7/18 for pick up 7/25 at 11:30. Walked into the store on 7/25 at 1:30- the song "Big papa" was playing very loud, workers couldn't hear the customers and not a family friendly song. Then the cake ordered a week ahead of time was not ready. Wish I would have just went to dairy queen to begin with and not went through this establishment.

0 Likes