Creekside Veterinary Hospital

Brian has been taking care of my 2 golden retrievers for the last 10 years. The older dog is in a lifetime golden retriever study program for large breed dogs. It had been an exceptional relationship for the past 10 years I highly recommend their services.

I took my French bulldog to Creekside Veterinary to discuss having elongated soft palate surgery. This office came highly recommended to me by another French bulldog owner and the reviews that I read online were all very positive. When I made the appointment, I was asked to prepay the office visit since I was a new client. While waiting in the reception area a girl came out to us and unclipped my dog’s leash from his harness and put a slip collar over my dog’s neck and began pulling him across the room. My husband quickly picked him up. She took our dog from my husband and told us to wait in the reception area. While waiting I could hear a dog crying from the back, having no experience with this office before and not feeling good about my dog having a slip collar around his neck when he has a condition that causes airway obstruction, I expressed my concern with one of the girls at the front, she had very little compassion and told me they always do the exams in the back and then the Doctor comes and talks to you in the reception area (FYI it has a lot of other people in it). I waited a little longer but as the crying in the back continued I asked for them to bring my dog back out to me, he appeared very anxious and after taking him outside he threw up twice. I decided not to wait for the vet to come out and talk to me. This office has a very “one size fits all” approach which may work for some but not for everyone. I would never feel comfortable leaving my dog here, my only regret is that I didn’t speak up for him sooner.

The care my dog received the last two days was exceptional. The communication was excellent. Dr. Miner prepared me for all options and there was no pressure in making me decide what was best for my dog when considering treatment options vs. cost. It was very evident this office cares about the animals first. They are very affordable. I will be recommending this vet to anyone looking for one.