My wife was given a job quickly after her interview. They did not give her many details, but they gave her a email confirmation of start time and where to report. They communicated that they still needed to provide her with more details, such as dress code and that they would call her back with those details.
A day goes by and they don't make any effort to communicate with her. She called over and over to get some other questions answered, yet the lady is exceedingly hard to get a hold of.
When she finally reached her at the end of day on Friday - suddenly - they flipped script and now she has been told "due to distance, we don't think this would be a good fit for you". Even though, my wife repeatedly told her the distance isn't an issue. We just bought a new car, so she has very reliable transportation.
This is hugely disappointing. She was very excited about the job and had we continued with the initial instructions given we would have paid out $450 in non-refundable childcare expenses so she could take this job.
The level of communication from this place is deplorable. And, professionalism - forget that. I'm glad we didn't fork out nearly $500 for someone elses mistake.
I wouldn't recommend this place unless you're desperate, and then even, take it with a grain of salt until you meet your employer.
Edit after your response:
I'm curious, if you think that my wife and I do not have an open dialog? She did correct my initial perception of this interaction that you made an attempt to call her and forgive me for forgetting the email or two you sent, but why not give these details to someone initially - they are very important. I trust what she has said to me regarding your interactions and furthermore she validated the vague communication you gave with the five emails between the two of you. Volume does not equate to being thorough. Not to mention, she and I were in constant communication regarding her responses as she simply wanted to put her best foot forward.
The reason I'm writing the review and not her, is she is a genuinely kind person that took your pushy tactics in stride. She's not confrontational. I'm proud of her for standing her ground and continually suggesting the commute was not an issue, but you wouldn't have it any other way. She would have succeeded had you given her the chance. It's unfair of you to paint my wife as the person that is being dishonest here.
Additionally, she specifically cited in the email responding to an incorrect start date, that she could not start that day because of the need to set up childcare which we would have secured two days later. You corrected yourself in the following email, by confirming her start day was Monday 05/17, not Thursday 05/13.
Furthermore, you didn't even express to her that this was a temporary position until she asked in the last interaction on 5/14. You lacked conclusive communication and we are thrilled it did not affect us financially.
Also, another reason I felt the need to respond, is this interaction didn't only affect my wife. It affected her, myself, and my children. We - despite your assertions - are all affected by wife earning a job. We were all excited for her. We had hopes and desires that we were going to have a chance at, but those will be put on hold now due to the lack of effective and professional communication from you.
I sincerely hope this review does not anger you, but instead gives you the chance to empathize with us in how this ultimately has affected our family.