In person - great! Never have to wait that long, staff are nice. There’s always parking, the store is clean and tidy.
Just don’t call the pharmacy. I called just now because my Rx is out of stock and the app told me to call the pharmacy, and first had the person yelling ‘HOWARD?’ - no greeting, just ‘HOWARD?’ several times while I was like ‘yes, hello?’ Eventually she realized I wasn’t HOWARD? and without explanation put me on hold again, just to pick right back up moments later. No basic acknowledgment. After she’d asked for and confirmed the same information multiple times, she asked how she could help. I told her that my Rx was out of stock and the app said to call the pharmacy to see if it’s available nearby, and her short response was ‘OK but what’s your question?’ I thought maybe they’re busy and under pressure, everyone has a bad day at work. So I repeated my question, asking if it’s available nearby. Again - but ruder - ‘ok but what’s your question?’ So again, I repeat my question. Eventually she responds contemptuously with ‘you’ll have to call round the others, I can’t help’ and hung up. Honestly, the most unpleasant interaction I’ve had in so long.
