Maddie McCorkle18 hours agoFrom
Worst customer service I have EVER experienced. It is as if the pharmacy doesn't even exist. I call and I call and I call..... left on hold for 20+ minutes and then they hang up as soon as the clock hits 5pm so they can say they are "closed." Even earlier in the day when I try, they don't answer. I have no idea how to work with a pharmacy that won't take my calls. I honestly should call the Better Business Bureau. I am switching to a different pharmacy ASAP.
Lottie Streeter18 hours agoFrom
I've been on hold for 27 minutes during business hours, just to ask if they have the medication I've been prescribed.
Another nearby CVS said to call around since they don't have it.
Whatever happened to customer service? I have no idea.
The CVS app and the (800) number are useless in a situation like this. You just have to call (or drive) around.
Lisa Willis18 hours agoFrom
I come to this store all the time, spending a fortune on make up and over priced goods. What's worse is the fools who work there, upset because they have to unlock merchandise. Get mad at the shoplifters, not your customers you ignorant fools. From now on I'm walking down to Walgreens. Walgreens sucks, but at least they're not freaking out over shoplifters
