I have been taking my watches to Denny Lesser's shop for many years I've always been satisfied with his work and the speed with which he accomplished it. This time I also had him repair a bracelet. He did a perfect job of it, no less than I expected. The repair is solid, and invisible. I highly recommend this shop. His prices are fair, his workmanship is impeccable, and there is a ton of beautiful jewelry available for purchase in every style and price range. Check it out, it won't disappoint!
Denny Lesser is a great jeweler. He is HIGHLY knowledgeable and is a master at his craft. He is honest, respectful and runs an amazing shop. He sat down with me for an hour helping me decide and build a wedding & engagement ring set. Everything was great until I made an appointment to look at diamonds and prepare to make a purchase.
The first appointment, the shop did not have the item ready on the prescribed date. I asked them to reschedule me and have the diamonds picked out for me to look at on another day. Luckily I happened to call them this time to confirm if they had it on the day of the appointment because again they did not have it. Then I asked them to have the diamonds ordered per the specs on the claim ticket that had all the notes. They said they lost the claim ticket so I would have to figure out what exactly I had picked out. Denny's writing wasn't clear on the copy of the claim ticket I had but I was able to find it at my house, email them a photocopy and give them notes to re-order the diamonds so I can see them.
After two more phone calls following up with them they said they did not get my emails! After all these failures I am glad I did not go with their products and services. Why should I trust a business to provide me with a quality product at a respectable price that can't even keep up with basic appointments.
Go elsewhere for your jewelry needs. If you value your time and don't want to keep getting blown off find someone who is able to run a small business.
