I recently lost my mother, and during this incredibly challenging time, I was so lucky to have been working with Janice Lozano from Elements Cremation, Pre-Planning, and Burial. I cannot express enough how exceptional Janice was throughout the entire process.

From the moment I reached out to her, Janice showed unwavering professionalism and dedication. She was available to assist me at any time, day or night, which was incredibly comforting during such a difficult period. Janice's prompt responses and willingness to go above and beyond truly made a difference in my experience.

What impressed me the most about Janice was her extensive knowledge in funeral planning. She guided me through each step with patience and understanding, ensuring that I had a clear understanding of the process. Her expertise helped alleviate any concerns or confusion I had and allowed me to focus on honoring my mother's memory.

Janice's compassionate and caring nature was evident in every interaction we had. She truly understood the emotional weight of the situation and provided a comforting presence throughout. I felt supported and understood as well as my whole family, which made all the difference during this grieving process.

Additionally, as a fellow Filipino, I was incredibly grateful to have Janice by my side during this time. Her understanding of our culture and the unique processes involved in Filipino funerals was invaluable. She seamlessly incorporated our customs and traditions into the planning, ensuring that my mother's farewell was a true reflection of our heritage.

Not only did Janice understand the cultural aspects, but she also had connections within the Filipino community. She was able to recommend local vendors who specialize in Filipino funeral services, such as caterers who prepared traditional dishes for the post-funeral gathering. Her ability to navigate these cultural nuances made a significant difference in the overall experience.

I wholeheartedly recommend Janice from Elements Cremation, Pre-Planning, and Burial to anyone in need of a funeral planner. Her exceptional service, professionalism, availability, and knowledge make her an invaluable asset during such a challenging time. My family and I are grateful for her assistance and will forever appreciate the support she provided during this difficult journey.