Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
I initially had a positive experience because I could pick up the battery myself. However, after installing it in my 2008 Mercury Mariner hybrid, the vehicle only ran for 10 seconds before shutting off, displaying a P0A1F Battery Energy Control Module Internal error. The second battery, received under warranty, worked temporarily after a specific charging process, but soon encountered issues, potentially due to an old 12V battery. After replacing the 12V battery, the P0A1F code reappeared on my scanner tool. The situation worsened when the car shut off again, just as I was leaving my parking lot. I was fortunate to be able to restart it and park back safely, avoiding an expensive tow.
Finally, after replacing the battery a third time, it appears to be reliable for now, but only time will tell. Throughout this ordeal, the shop owner was very rude on the phone, often getting frustrated with me despite my legitimate concerns as a customer. On multiple occasions, he even hung up on me mid-conversation. It's unbelievable that a professional business owner would show such disrespect to a customer.
