Catherine Bogues2 months agoFrom
My insurance refused to pay for my ambulance (not Care Ambulance Service's fault). My issue is I kept in constant contact with their billing representative to let them know I was disputing my insurances denial. My insurance paid 1/3, so I contacted CAS to let them know I'd be disputing with my insurance again. My insurance paid for my ambulance service but CAS sent it to collections!!! This is blatant insurance fraud. They want to be payed twice or they should've contacted Credence (debt collectors) as soon as they were paid! The debt collectors are also scandalous but I'd expect that from them, not CAS.
iman nasir5 months agoFrom
Horrible. It's seems like a one-man operation. I called for a billing inquiry and was put on hold for 15 mins until someone answered. Also, their on-hold recording suggests to send any inquiry via email. I tried this, and no one returns any response, neither sending a confirmation that my email was received. Whoever provided a 5-star rating is questionable.
Alex Refaa year agoFrom
Horrible Company! They charged me almost $2k for a 5 minute drive to the hospital. Wow! They are scammers! Stay away, in fact RUN as far as you can!
Monyque Johnson from customer service is very incompetent and a liar.
Got a bill from them and they are not willing to work with you and your insurance company. They do not care at all, shame on them for calling their company “Care ambulance”. I hope more people will report them.