I love this shop! I love taking my dog just to wonder around and check things out. They’re fairly expensive and they have a limited supply of things like harnesses and actual dog supplies. They have a lot of like treats and medication stuff and dog food. I love walking around their garden section, they sell really pretty rocks and moss so that you can use to layer your soil in a way that’s pleasing to the eye. They have a great supply of and a beautiful display for their air plants. This is definitely the spot to go if that’s your area of interest.
The service is wonderful, they are very pleasant, though not always knowledgeable about the plants. I feel like if you advertise your store as a plant store, the cashier or someone working there should be able to give you some information about the plants without just googling it. I can Google information about the plants myself.
They also have separate hours for their outdoor gardening area, and I’ve been there several times and for some reason it’s never open when I’m there… Like it closes an hour before they close, which is kind of strange. I don’t know why that area would need to be closed off or not be open on a regular basis.
One star for the friendly service and the variety they carry on the garden supply side.
Zero star for the pet store. Take your receipt and compare what they charge you vs what the sticker price says. Twice in a row, I was charged more (even with 10% at happy hour) than the sticker price. The first time, it was just one item back in mid December. The second time (a month later) I got one thing from the garden side of the store and two dog treats and both dog treats got charged the wrong and inflated price. Dental sticks had a price tag of 99 cents per and they rang up 1.15 per. Cod skin says $31.99/lb and rang up $37.99/lb. When I asked the staff and store manager about it, they apologized and said they could refund me but it's due to them adjusting prices in the system but not in the store in a timely fashion.
I loved Fang since we moved to the neighborhood but I will not return to a store that's dishonest. So disappointed.
