Tim Mason did an outstandingly fine job. He is very capable, and brings a wealth of experience and knowledge in his field!
Tim is very personable, has a wonderful demeanor and relates well with everyone! Hi work is first rate! Flow Hawk is most fortunate to have him on their team!
Flow Hawk is a fine company, very professional, and certainly can be counted on for excellent service.
Thank You Tim Mason! Sincerely, Keith. Gig Harbor
Daniel came out for my septic, and I really appreciated FloHawks' communications on his ETA.
Unfortunately, my driveway is too narrow for the truck he brought, so he wasn't able to pump. He gave it a couple of good tries, but decided the risk of property damage and extra cost to me was too great, so he helped schedule a smaller truck for the next day.
Daniel was also very helpful in getting information on my septic, as it turned out to be a different type of tank than I was told by others.
Overall, he was very polite and personable, and he reflects well on the company.
At 1:40 I called and was told Ethan would come after he finished his job. At 4:30 I called again and Becky told me Ethan was still coming. At 7:30 I called and got the call center. They returned my phone call and told me they would not be able to make it . I needed to reschedule due to the holiday weekend, I told them that they needed to fix that on their end. Tyler the supervisor called me back and said they were unable to help me and I was being unreasonable. They knew we had 20 people and NO septic! I called APLUS Septic. They were AMAZING and got the job done!