T V14 days agoFrom
Very hit and miss.
GOOD THINGS-
You can sign up for auto-refill and just get texts when your prescriptions are ready. Very nice staff.
BAD THINGS-
They aren't the smartest. They didn't offer me auto-refill until I had been coming in for a year. 3 times I couldn't get my prescriptions refilled because they were stupid. They had an old date for the refill date and it wouldn't fill, duh. They had entered that they gave me 30 days of medicine when in fact it was only 7 days and says so on the box. And they are super busy after work and will only have 2 checkers. All pharmacies are busy but the line can get unreasonable here. Also they don't do the legwork to figure out why your prescription won't fill, they ask you to call your insurance instead of them doing it.
Sierra Cabezas14 days agoFrom
Do not go to this pharmacy if you need to have your medications filled in a timely manner. Even setting up auto refills won't work and only half your medications will be ready or the correct quantity. Don't expect them to help you if your doctor fills something out wrong and only they can explain what needs to be changed to get your insurance to cover the cost. What you can expect from them is to see how desperately you need your maintenance heart medication to avoid an emergency trip to the ER and then be treated like an annoyance with no follow through to make sure you don't run into the same issue the very next month. I've needed medications since I was a child and have never run into so many issues that were completely avoidable. Save yourself a lot of frustration and anger and go somewhere that actually cares about their customers wellbeing.
Starr Lewis14 days agoFrom
I'm definitely switching pharmacies. Every time I go here to pick up there is something missing, they didn't get to it, they lost the prescription or some other lane excuse for not having the medicine ready. Today was my last time I'll go here. I go to check on my son's prescription at 11am and am told it would be ready at 1pm. Okay fine. So I go back at 2pm and it's not ready it will be ready tomorrow. I tell them I was told 1pm. They check can have it ready at 3:30pm. Go to pick up and only give us one prescription and no explanation as to why not the other.
