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DO NOT USE Guyou Construction - Avoid at All Costs
I signed a $50,000 contract with Guyou Construction in August 2022 for an additional solar panel installation. The project involved installing customer-supplied inverter and batteries to complement an existing Tesla system. I was assured by the salesperson that even though their inverter was listed on the contract, we would be using my own. This turned out to be the beginning of a nightmare. Not to mention they backed out of installing the batteries they agreed to originally install.
In February 2024, they marked the project as “complete,” despite both my concerns and those of their technician that 12 of the newly installed panels were only producing about half the expected energy. It was an incredibly cloudy month, and they advised me to “give it some time.” Well, time passed, and the problem persisted.
I’ve contacted Guyou Construction at least 10 times, requesting repairs. They finally offered to send someone—at an additional service charge! To make matters worse, I recently discovered that one of the panels is sitting half off the roof brackets, barely hanging on and posing a serious safety hazard.
Their so-called “10-year workmanship warranty” is a joke. It’s all smoke and mirrors. The entire experience has been a disaster, from the prolonged year-and-a-half installation to their complete lack of post-installation support.
If you value your time, money, and safety, I highly recommend steering clear of Guyou Construction. They do not stand by their work, and their service is atrocious.
