Seeing their advertisement on social media, we came with high expectations, only to be thoroughly disappointed. Despite over 30 tables, there were only two servers.
The cart was already empty before it reached us, so it didn't even come by our table or the server went table by table with trays, leaving us as the last option.
Afterwards, it was discovered that the server only served to specific tables. Upon inquiry, the response received was: "Because they kept rushing us!" This answer left me speechless.
Then, most customers lost patience and waited directly at the kitchen door for their. Those who continued to sit at their tables waiting seemed foolish…
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(Updated) I rarely leave comments or even come back to check on the status of a store, but I'm just too angry. This shop is the most absurd one I've ever dined at in my life. There are serious management issues here. Despite receiving numerous negative reviews, the owners have failed to effectively address the problems. Here are all the issues I've observed:
- They keep their online marketing active, continuously attracting unsuspecting customers to dine in.
- No matter how much you complain, they still charge you, but the discount level varies depending on the intensity of your complaint.
- NOW!!! Post-meal payments have turned into pre-meal payments, trapping you even if you want to leave.
- The mop in the shop seems to have been in use for ages, leaving the entire place smelling like a dirty mop.
- The owners ignore negative reviews and are pleased with the bustling crowd. The employees appear miserable, while the boss is gleeful. You can easily distinguish between the employer and the employee just by looking at their expressions.
- The owner meticulously thanks you for every comment, which is incredibly ironic.
Main location8772 Valley Blvd Rosemead California 91770 US(626) 686-9888Loading...
