Amazing from start the first call to receiving my final invoice after the job was done.
The first call I made I was stressed out due my home insurance not helping. Out of 5 inspectors I kept getting different answers with no plan to fix the problem. My window had a leak that got worse when I replaced it with another company.
With my first call Jaime was awesome put me at ease assured they would do their best to help and made an appointment, Daniel also awesome came out to take a look and told me his thoughts but said he would have to take out the current window and all of the surrounding wood to get a better idea of where the leaks were coming from. This is exactly what I wanted to hear, none of the previous inspectors or people who come take a look never asked to take it apart to find the leak which is what I had been asking for all along seems like all I was getting was guesses. Their team came out to take out the window and inspect everything, Daniel called me with the findings and we ordered the new (right size) window and discussed what exactly needed to be done and we scheduled the work to be done. My new beautiful window was installed Tuesday, you can tell the difference from the previous job and I am soo happy.
Team High Desert Window and Glass have been amazing and I am very grateful for all they have done. I will never go anywhere else, they are stuck with me 😁