Carmen Richards18 days agoFrom
Great location & service from the staff. Very clean room & facilities in general . Walking distance to many many great attractions and public transportation (which was easy to pay for, use & navigate). Breakfast was included which was good & basic (it is very busy around 8:30am so be aware). I deducted one star because there is only one elevator working right now (the second one has been down for at least 3 weeks as of this posting). You can use the stairs to go down to the 1st floor (but not up); they lead to a hallway which leads you to the front of the building near valet. This is a more convenient route to get to breakfast some mornings.
MICHEL WILLIAMS18 days agoFrom
Stayed there 1 Oct 2024 with the family. The hotel itself was very nice, clean and friendly...the only complaint is that if you do not get there by 3pm your chances of parking your car there is very slim and costs $70 daily, regardless if you stay there! The next nearest "safe" place is 2-3 blocks away!
Also, do not expect to find a good fast food franchise nearby unless you walk 3 blocks to the wharf...major downfall when you get hungry and have kids.
Lisa18 days agoFrom
Positive: The location was ideal to all the popular SF attractions! Staff was extremely helpful and courteous in general! I had 3 rooms booked! Staff went out of their way to help me with late checkins, early checkins, late check outs- all caused by flight delays! Negative: Not a thing!
