Jessica Starfall2 months agoFrom
This company has 'agreements' in place to tow your vehicle without notifying authorities, property management or even the driver. Maybe I'm incorrect, but that just sounds like stealing. Vehicle parked properly in a parking lot with no time limits posted, individual left vehicle parked for 35 minutes before it was towed. Just another thieving company out to swindle you for your hard earned money. Two stars since an employee actually answered the phone, figured this company was just a hoax.
J P (Burner throwaway)2 months agoFrom
This place is straight up evil and seemed to honestly enjoy stealing pretty much everything i held dear on one of the worst days of my life. First Bellevue mall discriminated, bullied, and lied thier way into removing us undesirables from their mall then this soul sucking company sent a driver who was straight up gitty to watch my wife cry and beg to at least get our son's backpack out of the car and giggled as he said nope and drove off. I hope karma is real, then these guys will get how awful they treat people on already very bad days. Kicking us dogs.
Kay2 months agoFrom
I was pulled over and after everything I was told I just got my car to a safe stop as quick as possible so when I found out I was going to jail (long story) the cops asked me if I wanted my car towed. After discussing options with them i agreed to have it towed and the cops called Ibsen. Once i was released Ibsen responded quickly to my questions and helped me get my car out of impound and offered several options to work with me on the amount. I am very impressed with their professionalism. I gave 4 stars rather than 5 because of the very high price to get my car out but in all reality that's not really in the guys control that helped me. He did offer me a way to counter the price which I politely refused. I did after all want my car towed.
Overall good experience with Ibsen towing.
