David Ea month agoFrom
I have been very happy with Infinity Energy. First of all the entire team of people I worked with during various stages of the sale were all super helpful and knowledgeable. Secondly, the installation crew was top notch. They took the time to do a super clean job, very neat and tidy given what they had to work with on my house in terms of electric panels. Also, they explained clearly what they were doing. I most definitely recommend Infinity Energy.
Michael Thomasa month agoFrom
My solar installation with Infinity was seamless. Payton at the infinity office in Rocklin, CA was particularly helpful. She walked me through each step of the process. If I had a question she was always available to answer all of my questions quickly and precisely. The solar installation team were outstanding. They installed the solar panels quickly and without any problems. I would recommend Infinity to anyone who wants to install solar at their home.
sang nguyena month agoFrom
I will this company 0 star. Worst customers service ever. I signed a contract in December 2022. Took them so long to install until May 2023. On the day of installation, they fried our microwave. Now is July, they still couldn’t replace my microwave and I don’t know if they are willing to pay for the replacement. I had been emailing and phone call many times without the responding. Looks like they are not willing to pay for the microwave. Also after 2 months of installation, they still not finalized the final process. No final PGE inspection and no interceptions. We still pay electric with the regular bill with PGE. Again many phone calls had been made but no response. About the payment, after the installation, they billed us 50%cost and called us every few days to ask us to pay without working on my microwave replacement. If we didn’t pay, they charge us interest. So, we ended up paying them the 50% of the cost. Very disappointed at this point and don’t know what to do next.
