Above and beyond. My Chofu from Island Hot Tub still looks/works great after eight years. It was originally installed it in a stock tank but a few months ago I transferred the heater to a copper tub. Years after I had been a buying customer, Frazer spent a ton of time patiently helping me, a non-mechanical person, to reconfigure the new set up. He also went over finish details with my contractor.
My Chofu is installed at a luxe vacation rental just inside Joshua Tree National Park (conventional electric spa not possible due to off-grid nature setting). Because use is mostly by first timers, tubbing equipment had to be novice-friendly, durable, easy to clean, and stylish. Plus, we were able to create underground drainage pits to water nearby trees, and put precious resources to good use!
It's difficult to determine quality when ordering online without the ability to "test drive" or even see products in person. Before buying my Chofu, I made an expensive mistake with another wood fired stove and was so frustrated with its clunkiness that I gave it to my handyman just for the pleasure of seeing it being hauled away. No one likes to spend money replacing bad choices but in the end pricing was comparable between the unsatisfactory product/efficient Chofu, and I was finally happy. Its compact, cleanly machined appearance makes it a perfect enhancement for my getaway, where guests can enjoy a modern/rustic wilderness tubbing experience without submerging in harsh chemicals or hiking miles to a muddy hot springs.
Thanks for the great product and support, Island Hot Tub!
I bought this from you in 2013. Here it is in Nova Scotia firing up at 6:30 pm on September 26, 2020.
It has worked flawlessly since purchase and all plumbing you recommended for a 150 gallon RubberMaid stock tank is original - no leaks or problems.
This Chofu heater over-performs and if you can afford the quality don't hesitate to buy it.
We use a Honda pump to get water from the lake and next morning when it has cooled, back in the lake. No chemicals are required.
RubberMaid stock tank is perfect for two people and it works for horses & cattle too. The Chofu will handle a bigger tank but this works for us.
Island Hot Tub knows their product and this combination Chofu heater / RubberMaid stock tank works great.
Happy in Nova Scotia!