John Wyss23 days agoFrom
I bought my Hyundai here a few months ago and could not possibly be happier with the sales process. However, what I did not realize is that there's effectively no functional service department for problems you might have.
My car is starting to have faults and so I called for a service appointment and was told the nearest time frame would be 3 and 1/2 months from now. I could understand waiting that long for a normal checkup but if you are having a debilitating problem with your vehicle, this effectively means that your form of transportation is in danger due to their inability to staff a proper service function.
I was becoming a big fan of this brand Hyundai but this should make you consider carefully whether that is a choice you can afford to make.
Tony L (Casual Observer)23 days agoFrom
I switched my service location for my Genesis from Larson Tacoma to Korum Puyallup a few years ago. Not only have I been satisfied with their stellar service, I was even more impressed with the sales staff. It was the main reason I decided to purchase a Santa Fe from here back in 2019. The consistency is what I truly love. I have seen staff come and go. But the service, professionalism, and care have never been impacted where I had a negative experience. I plan to make my next future Hyundai purchase here because of one thing only. Trust!
Frederick Clanahan23 days agoFrom
While it took months to secure an appointment, the service I received at Korum Hyundai was top-notch. The friendly staff, clean waiting area, and exceptional workmanship made the wait worthwhile. The service writer explained the process thoroughly, and the technicians completed the service efficiently. I highly recommend Korum Hyundai's Service Department to anyone looking for reliable car service, even if you have to wait a while to get in.
Main location111 River Rd Puyallup Washington 98371 US(253) 841-7606
