Valentina Petrovaa month agoFrom
Kay was fantastic! She took the time to pull lots of great options for me, though I just loved the very first pair of frames she offered. At pick up - exactly a week from my first visit, just as she estimated - she once again sat down and made sure I was happy with the glasses, that they were adjusted so they won't slip, and even swapped the huge case the pair came in for one that was much more manageable in size. I am impressed with how little glare there is at night when I am driving, and both the transition and progressive features work seamlessly. The only downside was that K's Optical is out of network with my insurance. Here, again, the customer service was above-and-beyond. Kay filled out the claim form I brought (for out-of-network claims, just downloaded from my insurance's online portal), made a copy of the receipt, and put both in an addressed, stamped envelope that I was able to mail on my way out of the building! I am very happy with the look, feel, and function of this prescription eyeglass pair - more than a week in and they are fantastic, just like Kay was.
Maki Zhoua month agoFrom
kay is a very professional and experienced eyewear expert. I like her taste and she is kind and good energy person. She chooses high-quality frames and thin and high-quality lenses. The wearing experience is great. The price is also very competitive, and she also has a lot of very professional eyewear repair resources. I am lucky to know her. It is so convenient. Highly recommend šš
Murray McCorda month agoFrom
I am so happy to have found this delightful optical business! Kay has all the styles and manufacturers one could want. Her knowledge and experience are impressive and her desire to provide the best product is matched by her professional experience and genuine friendly personality. Iām moving all my eye ware needs to Kay!
