Day care center
UnclaimedLa Petite Academy of Federal Way
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Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Title: Extremely Disappointed with La Pitite's Poor Customer Service
Rating: ★☆☆☆☆
I've visited La Pitite at both branches in Federal Way, and my experience has been nothing short of frustrating and disappointing. Despite being informed of potential availability soon, I've been met with a complete lack of follow-up and unprofessionalism from their staff.
After patiently waiting for their call as promised, I received no communication whatsoever. Upon reaching out, I was informed of a waitlist at one branch and told to expect vacancies around March 22nd at the other. However, despite assurances of a callback, I never received one.
Feeling increasingly frustrated, I decided to contact them today. Sadly, my interaction with Shannon, who I believe works there, was utterly disappointing. Not only did she sound rude, but she abruptly hung up on me, providing no opportunity for me to express my concerns or ask questions. It's evident that customer satisfaction is not a priority for La Pitite.
This experience has left me deeply dissatisfied, and I have no intention of returning to this establishment. La Pitite's lack of communication, unprofessional behavior, and poor customer service have completely tarnished my perception of this chain. It's truly disheartening to see such a blatant disregard for customer satisfaction. Avoid this place if you value your time and expect even basic levels of courtesy and professionalism.
