I have been going to this clinic for several years and have seen by two different PA under supervision of Dr. Krauss medical review. Both PA's have been very kind, competent and good listeners to help me with my medical needs at age 60+. I referred my niece (almost 22), and she feels very at ease with them too. The front desk staff are very courteous and timely to return my calls and respond to my refill medications from my Pharmacy. Another plus (for me) about this medical clinic is that you can have your blood test right in the office instead of going to another clinic for blood work. When I arrive to my appointment, I don't have to wait hours like some other medical clinics. My experience from my past doctor offices, I learned to arrive to my appointment on-time and follow the protocol of 10 minutes arrival cut-off policy that insurance companies enforced doctor offices to follow. This clinic is a cozy place and it is not a fancy clinic with bells and whistles to impress me! The quality of patient-doctor care is what I need. Lastly this office is a not a crowded place full of patients in the waiting room with different illnesses specially in these days that quality of air to bread is essential in closed rooms!