Rose Ba day agoFrom
Took my car here as I got a flat tire just down the street. They said they could change the tire and get the flat fixed. I was told to go park my car in the parking lot. Sat in my car in the parking lot for over an hour. Asked on the ETA as he did say it would be a while and was told I needed to go inside and check in that I basically wasn’t even in line to get worked on. I watched cars be serviced who got here after my leave while I was still waiting to be helped. Horrible customer service, literally being told it would another 1-2hours after the first hour I waited. I HAD TO CALL AAA to come change my tire in the Les Schwab parking lot ?!
Tiffany Maasa day agoFrom
Never. Ever. Ever. Again. Tires less than a year. Almost all of them have had to be replaced. On my dime. When they are supposed to be under warranty.
Bo Breezea day agoFrom
Didn’t get a name unfortunately but the receptionist with the funny haircut was extremely rude and condescending. Took my vehicle in to get a tire patched and walked into him on his phone in the corner, and when I had to ask for service myself he laughed and told me to be here at 8am next time. Definitely not fit for a customer service position. Took my car to the Les Schwab on Francis 10 min later and had a great quick experience! Definitely choose the Francis location over the nw blvd.
