In a few short years as a homeowner, I have worked with all types of contractors for major system work -- plumbers, electricians, painters, handymen, etc. Some were bad, some were good, most were OK (and a few were enormous jerks). Among all these experiences, ours with Mark and his team stood out as the unambiguously best, both in terms of the quality of the work and the professionalism of Mark and his team. We unreservedly recommend them for anyone looking for HVAC work.
I hired Mark Lindsey and his team to do a complete replacement of an improperly installed, unpermitted, and as it turned out, rather dangerous upstairs HVAC system inherited from a previous homeowner. Before choosing Mark I solicited quotes from 3 or 4 other HVAC companies, all highly recommended. Over the course of several visits, Mark analyzed our home and situation. He stood out in several ways.
First, he was extremely direct, and an excellent communicator. He explained issues to me in plain language, did not drown me in technical jargon, and did not shy away from expressing strong informed opinions.
Second, he was extremely patient. I'm a client who asks a lot of questions. Mostly dumb. Then I think about it, and call back with a bunch more. Mark took it in stride.
Third, he was extremely practical. More than most contractors, he was committed to simple, inexpensive, and reliable solutions.
At Mark's strong urging, we ended up going with a reliable and inexpensive single-speed system with a moderate SEERS rating. The system was designed extremely thoughtfully for the quirks of our home (modifying and adding supplies and returns where appropriate). The installation by Mark's team could not have been smoother and more professional, and he was attentive to the details of the work throughout. The onerous permitting hassles were dealt with by the book, and without any involvement by us. Finally, the system works fantastically well, and he has been extremely accommodating about making the inevitable follow-up tweaks to airflow once the system had contact with some real weather. We could not be happier.
Our family has been going to Lindsey's for well over a decade for both commercial and residential HVAC needs. They are extremely responsive via phone and their team is very professional and helpful. As an example, I called yesterday about an odor coming from a vent, concerned that it could be hazardous, and they came within an hour. Too boot, they are also cost competitive too.
In summary, Lindsey's is our go to for HVAC help!!