Lube-N-Go

Been coming here for over a year now and I’m always impressed with the outstanding service and customer support, and this last visit was the best I’ve had. The manager Ben, gave me very much insight and a great deal on the service. Will absolutely be returning for more quick, reliable, and well priced services in the future.

I dread getting oil changes at this place, every time I leave I swear it’ll be the last time. But sometimes the convenience of short wait time outweighs the fear tactics they use here. Today really was the last time. I pulled up and asked for an oil change. As usual within a few minutes he came walking up with different parts of my car wanting to replace them all, plus some others he couldn’t bring in with him, when I declined he pushed further, making me feel like my car would make it out of the parking lot if I didn’t spend at least the additional money for some filters. I finally get out of there and in my car I noticed a box I had on my floorboard that was upside down was flipped right side up. I know it was upside down because I intentionally flipped it over moments before arriving and I noticed a tear on the bottom of the box. Nothing from the box was missing but was flipped over and not because they vacuumed, because they didn’t vacuum, wash windows or check my tire pressure. Then when he put my cabin air filter back in he didn’t even put the fabric front filter back, just put it in my glove box, so I had to take it all apart again. And they charge an additional $5 for “non-featured” oil”. They didn’t give my an option. They advertise $99 for a synthetic oil change that’s really $118.00

Ben and the rest of the team really saved the day for us! We can’t say enough positive things about our experience here. Highly recommend!