I got a quick response (within 2 hours) from a pleasant, helpful and knowledgeable technician who spoke with me and looked around the property to identify the source of mosquitos. He provided me with options and did some treatment while he was out.

My only complaint is that the agency doesn't have mosquito fish available until mid-May each year, so I need to call a second time to get fish for my pond. That's not a bad reflection on the technician. I just think the agency should keep a waiting list/back order list so I don't need to call again for the fish, since they already have all the info they need to get fish to me.