Brian E Moore2 days agoFrom
I have been seeing DO David R. Naimi at this clinic for over 5 years. I am in the office every other week for Xolair shots and every 3 months for a General Check up, and other appointments as needed for Asthma related problems. In the 5 years their have been fantastic months of service with an occasional hiccup. The front desk staff is friendly and polite, the nurses all do the best they can to help with problems. All the doctors I have worked with were very informed and had good understanding of what was going on with me. My youngest currently sees Lisa C. Winterroth, MD Who is also amazing..
Lo2 days agoFrom
I have had an appointment with you guys for about 3 months. I called to reschedule to be very rudely told by Emily that she wouldn't be helping me today. That for an appointment I had for 3 months you guys couldn't call me and tell me you wouldn't be taking my insurance?? But to be told today that she won't help me. I can't believe her customer service. I have never been talked to like that before. So I guess I'll be figuring out something else with my doctor. Hopefully you can teach Emily some manners.
Andrea Dobbs2 days agoFrom
We like the doctor. But the reception people need to practice some kindness. The girl that called me back today was very rude. Also the lack of available appts is frustrating. We had to schedule a month out. Not the biggest fan of this practice. Oh and to note, no one answers the phones! You keep waiting on hold and eventually give up to leave a message. Took a full day for a return call.
