Ram Vill7 days agoFrom
Awful services, they aren't profesionals. I went there 22 days ago because my washing machine wasn't working. They charged me $170.00 to fix it and they said it would be ready in 2 days. I waited a week for it and they never called me, I went to the location and asked for my washing machine, and they gave me another washing machine while I waited for mine but it did not work, I told them and once again they gave me another washing machine that did not work. This happened 3 times, they gave me three broken washing machines and my washer still hasnt been fixed. I asked for my money back and my washing machine and they keep making excuses and promising it will be ready soon instead. Every time I go ask for an update on my washer, the workers are not able to tell me anything and are just completely clueless and confused. It seems like the workers have poor communication. Horrible service! Please do not waste your time or money on this place.
b blanco7 days agoFrom
My wife and I had just purchased our first house and needed a new fridge for our family so I went to this company (Orchards Used Appliances) a week ago 5/19/17. After shopping around I saw a stainless steel fridge Kitchenaid looked nice had water, ice, and led lights everything we wanted so I ask how much it would be he told me $420 it had a 60 guarantee and would have it delivered by same day 5pm, set up water icemaker and everything. Same day 5pm turned into 5/20/17 then to early morning, then noon, then to 5ish, and finally a little after 10pm I get a call from the delivery guy saying he can't find my address and asked me to meet him at Winco (off 136th ave I live on 164th ave) in 20 minutes so he can follow me to my address (keep in mind its 10pm when he called). We needed fridge ASAP for my sons insulin as well as our food we had in coolers. I go to meet him, get home I help him unload and set up fridge. I then asked him to set up water and ice he said he doesn't know how to do that. At this point I was done and just wanted to go to sleep so he left then wife and I loaded up the fridge and freezer up with the insulin as well as all food we had. Woke up the next morning around 8 am and the fridge and freezer both we're out. I text saying we would like rent a truck to bring the fridge back but we want our money back. He then said he only would exchange. I then went in picked out another fridge he said the new fridge I picked wasn't worth 420 like the stainless steel kitchenaid so he would throw in a washer and dryer its now 5/21/17 I told him I needed everything today he then said he would have it delivered and pick up the broken fridge. So I had a buddy come to help unload new fridge washer and dryer and load the broken fridge waited hours. I texted and called no one responded, so we waited till around 11pm no one showed up and no one responded. I then called and text next day multiple times no response. So then I go in asking for a refund he gives me excuses saying he wrecked his truck so he will do it today 5/22/17. Same thing happened no one showed up and so I tried to calling and texting but no one answered or responded. I go in 2 more times requesting a refund after each time I leave telling me he will bring the new appliances and I hear nothing back they don't even pick up my calls or respond to my texts. I go in yesterday 5/25/17 and told him I don't want to deal with this company anymore I have tried to work with them and I just want my money back , his response blew my mind I couldn't believe what he said he then told me to go take him to small claims court he doesn't want to deal with me anymore. Now along with unpacking, handling all the fixes in our new house, working, and taking care of my family I have to go to small claims court. Hopefully you read this and reconsider doing business with this company. Has been over a year now and have a judgement against this company still haven’t reached out to me to try to make things right a bunch of crooks.
George Hanlon7 days agoFrom
These guys are flat out CROOKS!!!!! Selling non working goods. Hiding from customers. After the fact. Sold me a non working fridge. Had to return it. Told 3 days to fix. 3 weeks later there ditching me. Small Claims is my next step. Shut these people Down. Old owner would of not had this. NO ONE SHOULD EVER GO HERE! Hope You See This First.
Main location6007 NE 105th Ave Vancouver Washington 98662 US(360) 843-3017
