10 out of 5 stars. I rolled in 30 minutes to close, desperate for a patch job. The heavy rain and standing water burned out a poorly-repaired 2-wire connector I didn't know about, leaving me without tail lights 300 miles from home.
They got me a few loaner tools and some light, so I could crimp a new connector on, and stayed a little over to help me reset the antitheft that decided to trip when I reconnected the battery. All of this during heavy rain. It's not perfect, but it got us home, which was more than I and my family were expecting at that point.
I was so stressed I forgot to get their names... but they went above and beyond and really bailed us out of an awful situation. I hope oreilly's appreciates them as much as we do!