When i first walked in i spoke with a younger man and it was so kind and helpful. But after i picked my products and was ready to start the process this turned into the WORST experience. I'd give 0 stars if I could! Michael is arrogant and will tell you anything you want to hear, but will only follow through when he feels like it. I had my showers done and had to have them come out multiple times to fix mistakes. Then they forgot the product that goes into the shampoo boxes and thank god I asked because they were just going to skip over that and Mike told me that other people don't put different materials in the shampoo boxes, so that's why it wasn't there.... I don't care what other people do, that's what I want and what I paid for. Then my fireplace and mantle was done by them.... the mantle gas two big gaps that were supposed to be fixed but Mike never showed back up to fix that, the rock of the fireplace had huge gaps in between the rocks where you could see all the wiring that was connecting them together. We had to get his fireplace guy back out two times also to fix that too. Horrible experience and wish we would have gone with someone else!
P.s. Javier was the guy that did the tile in the bathrooms and was very nice, hardworker and did great work.
