We bought TruSteam Range Hood from Pacific and are very happy with it and the people at Pacific Inc., San Francisco.
Ms. Yip was very professional. She courteously answered our many questions (multiple calls) with in-depth knowledge. She sent Victor, one of their installers, for a free estimate. We need them to install a rather complex external venting.
Victor was very resourceful and came up with an ingenious suggestion. On day of installation, Victor really impressed us with his workmanship. He was able to put in a larger size pipe and kept it hidden from view on a long horizontal run without drilling through all the adjacent wall cabinet by using the tiny space between the cabinet top and the ceiling.
We now have a powerful and quiet hood that was perfectly installed. The entire process was a delight.
Thanks Pacific team!
Incredible service. I called to see if they could help me find a Zephyr vent hood, since they are sister companies, and Miss Ip went out of her way to help me hunt one down.
Our installers were pretty impressed when they saw the hood, because they has scoured the stores for us and couldn't find any because of the shortages hitting all appliances.
Pacific came highly recommended from an aunty, and I'm really impressed with them.
