Arrived to pick up food and it wasn’t ready so I didn’t want to bother so I patiently waited and started noticing 4 people picking up their orders so I stood up and my order was waiting there. The two woman workers just stared at me chit chatting away didn’t say a word same with the gentleman that left his post didn’t say a word. No common courtesy and very rude. Please have a talk with these workers. That was impolite of them. Please Do better in the future.
Update 4/7/24 Ordered a few sandwiches from this place and my sandwiches were poorly made. There’s barely any sauce on all my sandwiches and we’re all made sloppy. The soups were good though.
Why are most of their images of food picture of food, pictures of food taken at a studio and not food posted by the customer? Who are you fooling? Very unethical. They put so much fake images it's hard to know what the actual food looks like. No one want to know what a stock image of a meal made somewhere else looks like, they want to know what the meal looks like at the place. I'd search stock image of [insert name of dish] for that. Pictures are basically the expectationvsreality subreddit. Sorry, I have to deduct for the dishonesty.
It's hard to score for service when things are mostly done on the app. You hardly talk to the employees. I cannot tell if they are hospitable or not, since I don't have an opportunity to talk to them. I can score for speed only. Food does take a while for a fast casual place but I honestly don't mind too much.
Food was decent for the price if you get a two item meal deal. I feel like I might as well go to a real restaurant than pay some of those prices for some of the dishes individually. Soups and some bakery items are good. Sandwich is okay. Salad is very bland.