Krishta Abruzzini22 days agoFrom
I would leave zero stars if it allowed. Do not trust this place to mail anything. I mailed a gift to my grandson in Idaho. I wrote out his correct address on the package along with my return address. This Postal Annex took it upon themselves to place a label over my handwritten address on the package, with not only the wrong address for my grandson, but from their computer files, put down my ex estranged husband’s address in Washougal, WA as the return! So it went back to him when it couldn’t be delivered to my grandson. My ex husband has now stolen the package with an expensive gift in it and refuses to return it. What a fiasco. Why on earth they would have covered my package with a misprinted label is beyond me and it is now gone forever. Really irresponsible on their part. The owner reluctantly gave me a partial refund so I could send a new gift to my grandson, but it came with a lot of attitude and without one apology or explanation.
Do not ever use this place!
Winne Mills22 days agoFrom
Be careful if you have to drop off any package with them esp one that is a "Return To Sender" without a tracking ( foolish us)! We did around the holiday on 12/16/16 4.30pm and now that box is missing. Fed Ex tracked to their regular pickup person and he has no record of a "return to Sender" item that day. When I called the Postal Annex to speak to the manager, Beth a 2nd time after receiving updates from Fed EX, the woman who answered was kind of rude when she announced why I was calling. Then Beth was not any helpful-did not try to help when I suggested she speak to the young man who accepted the package that day at about 4.30p. She insisted her Fed Ex container was empty as we spoke ( I would hoped so since this was almost 3 weeks later) and again she was condescending like her employee. She was implying there was no mistake on their part. I went in there once and I left taking a package I wanted to ship out with me. Thank goodness.The young man who was helping me made an error in the total charges and I was not comfortable the rest would be done right so I made up an excuse that I would like to reconsider shipping that package. I left and shipped it out with another place 20mins later. Now this package that ever went through them is missing! It looked like it never left the store or walked away with someone who should not have it. SCARY!!!
Patti Gray22 days agoFrom
Beth and her staff are excellent and have aptly and knowledgeably handled our postal, printing and shipping needs for over ten years. We’ve never had a missing package and believe me we get a ton of packages. A great service- indispensable for a small business, teleworking and having a secure place for receiving personal and business mail. I highly recommend Salmon Creek Postal Annex.
