Nicolle Crawforda day agoFrom
Not a huge selection. Good sale prices if you must have Pottery Barn items, but still drastically overpriced compared to similar items at non-Pottery Barn stores. Discovered that Pottery Barn luggage feels very flimsy. Didn't buy the Harry Potter one I have wanted for years because feeling it in person, it seemed like it might break apart the first time it travels through (aka thrown about) an airport.
Jack Bauera day agoFrom
So our experience at the store was fine. We had placed an order for a dining table and bench in December. Unfortunately it wasn't available until March. So we scheduled an appointment for deliver for March. Delivery day came and no one showed up. I called customer service and they said it wasn't in the system. I was furious! The best they could do was reschedule. I would have been okay with that if we could get the delivery fee waived. But they said they couldn't guarantee that until after the delivery was made. Long story short we canceled our order.
Donna Caudilloa day agoFrom
Yes they primarily carry furniture however they have a variety of other items. I have seen backpacks, luggage, light fixtures, bedding items etc. Their sales are a hit or miss they have sales from 20-60% of each item depending on the time of the year. Prices vary, you just have to really search for those hidden gems and prices. Great customer service, I can’t complain.