Primary Location
Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Highway robbery. I lived there for almost a 3 full months and during that time I was harassed by the downstairs tenants because my boys had been too loud. They are 4 and 2. On our initial move-in Jan 1st, we had Samara, then Theresa, then Deborah and now Mindy or Many. 4 people in 3 months to work with, who dont have any idea who you are or why you might be calling upset. Theresa was the best and most attentive. I paid $495 to terminate my lease early because the harassment was too much and PPS said they would talk to the neighbors, but it clearly didnt work. On our 3 month lease we put down a $1000 deposit. $500 was refunded. Next to no explanation as I am friends with the girl who took over my lease and nothing was ever fixed or replaced and no changes were made prior to her moving in besides the carpet being cleaned. I've been patient. I also sent emails to their support email and no response. I'm being charged for the December's utility bill $100 and we didnt move in till Jan 1st. I have over a dozen photos of the immaculate condition I left the unit in. Pristine. I'm a clean freak. But still $500? Sherry wont return my calls and quite frankly is super unprofessional. Dean keeps referring me to his wife and or whoever is tending the office desk at the time. All in all I'm super frustrated and nobody should ever rent from them. They dont fix anything. Things are still broken. Dont expect your deposit back.
I have been with PPS Homes since 2010, and the team has kept my property rented with only a very very short break in between tenants. Neither tenant has ever said anything negative about their experience, and best of all, it's pretty worry-free for me. Last month the refrigerator broke down, and PPS coordinated with me, found a great new (nicely priced) fridge, and replaced it the same day. It was nice to be able to forget about the issue on the same day I found out that there was a problem.
Ryan
