King24 days agoFrom
I'll sum it up with one word "NO". If I could suggest a negative "NO," I definitely would. Not good rooms and property are extremely outdated. I left the same day. No disrespect to the property, but not for me. Check out Courtyard Portland East is a beautiful location. Maria was cool, though.
ThatLex24 days agoFrom
I had an absolutely fantastic experience during my recent stay at your hotel. From the moment I arrived, I was greeted with warmth and hospitality by the exceptional front office team, particularly Ellie, Maria, and Juan. Their attentiveness and professionalism truly made my stay memorable. The entire staff went above and beyond to ensure that every aspect of my visit was perfect. The room was immaculate, the amenities were top-notch, and the atmosphere was inviting. I cannot express enough gratitude to the entire team for providing such outstanding service. Kudos to Ellie, Maria, Juan, and the entire staff for making my stay truly unforgettable. I look forward to returning soon!
Gordon Kwong24 days agoFrom
Unfortunately we must have gotten a room where a family had stayed in for an extended period of time, since the room showed alot of wear and tear and was in need of a full cleaning. We arrived to find every item in the kitchen in the dishwasher together with random baby cups spoons, Tupperware, and covers but upon examination the dishes were greasy and slimy and all had to be hand washed in order to use them for dinner. The cooktop was filthy with layers of cooked on residue on the glass top which is usually sparkling clean in other Residence Inns we have stayed at which are numerous as we are former titanium and platinum members. The walls were splattered with food residue, the dining table bulb needed replacing and the tv cables had been removed by the previous tenant. The bathtub walls also needed a good scrub. There was considerable dust etc under the bed as I was looking for one of the tv controllers that needed to be replaced. The kitchen cupboards had a few bottles of baby food, were very dirty and handles were sticky. There was no salt and pepper, wine glasses, pen or notepad. Did have two champagne glasses. When attempting to use the BBQ I was confronted with a filthy rusty grill with rusted out flavour bars and hadn't been cleaned for weeks. The previous RI had a perfectly clean grill that was inspected daily. Didn't help that it smelled heavily of cooking and tortillas and all my clothes left out got impregnated with the smell. If they can't clean the room properly then they should not sell it
