Therese Coe7 days agoFrom
Its true what folks are saying here.. This pharmacy does not answer their phone, you are not a priority when you show up in person and you often receive mixed stories on the status, dates, etc of your prescriptions. It looks like the staff is working hard, but what is it Rite has them working on that is more important than the customers? I unfortunately moved to a new pharmacy recently and am already blown away by the difference in responsiveness and overall experience.
Inirit7 days agoFrom
I mostly use this location for the pharmacy and unfortunately that service leaves a lot to be desired. Multiple times it has been their responsibility to follow up with my doctor to work out some details on a pending prescription only for me to find out weeks later that they did nothing at all. I even called the pharmacy during one of these occasions and explicitly asked "is there anything I need to do" and I got the clear and direct answer of "no", but sure enough I called my doctor's office weeks later and they had zero contact from the pharmacy. Not great.
The rest of the store seems average, but that's about it. Could use some work on tidying up the interior. The whole store gives off a kind of depressing and sterile vibe, but maybe that's just how drug stores are.
Joann Moe7 days agoFrom
I went to Riteaid for a prescription. The store was so clean and the shelves well stocked and tidy. The staff at the register and in the pharmacy were helpful and I enjoyed engaging in conversations with them.
Main location3905 Factoria Square Mall SE Bellevue Washington 98006 US(425) 644-2925
