Rite Aid

Wanted to buy eye drops, locked up. Wanted to read labels to decide, couldn't do, had to tell clerk exactly which one I wanted , couldn't examine before. Treated like a thief. Punishing everyone because of thief's. Won't shop here again.

Darren is extremely rude and how he treated me for bringing in a reusable bag that by the way Tacoma enforces we buy because they discontinued or charge for any and all bags we need once done shopping. I follow the rules and instead of treating the thieves like criminals he singles out anyone with a reusable bag saying it must be left up front or we can leave and not shop. I've shopped here for years and it's disgusting how they treat customers now. Darren and the employees at late afternoon and night shift are the worse. I have no problem leaving a bag up front that has my valuables wallet phone etc. If it's watched or locked up but he didn't even know I was in store nor did the lady working he said until 3 mins after walking in and going straight to clearance where I start my shopping typically. That was his excuse for singling me out and telling me I couldn't shop with my bag even though I had no purse and my personal belongings were in the bag he wanted up front unguarded. If they can't protect products leaving the store why would I trust them to watch my belongings. Darren is rude and really needs to work on how to treat customers. I've never given them a reason to treat me this way and it's honestly sickening. Especially when it's a known fact employees are statistically known to take more from the stores than the customers. No wonder more and more riteaids are going out of business!

These reviews with 1 star are on point about the worst customer service on the phone and in the drive through and they make things extra work or just talk with an attitude for some reason. I can’t help but get snotty back. I’m going to probably transfer my prescriptions to another pharmacy real soon.