Roadway Towing Escondido

I called for roadside assistance. My car wouldn't start and I needed a jump. They sent Roadway Towing. When the driver arrived he tried several times to jump my battery but it wouldn't start. He said I needed a new battery. He said he would sell me one for $300 with a 24 month warranty. I told him I wasn't paying $300 for a battery. Then he brought the price down to $250. I still refused. I knew I could get a battery for less. He thought he could cheat me and over charge me because I'm a woman and probably don't know anything about cars. I googled the battery he was trying to sell me it was an Interstate battery. It was $185. Just to show you guys how much he was trying to rip me off! He continued to bring the price down until he got to $190. I agreed to purchase the battery for that price. When he gave me the receipt, the warranty said 18 months. Not the 24 months he promised. When I brought that to his attention, he grew quiet and said nothing. Fast forward 7 months later. My car wouldn't start! The battery was only 7 months old and should still be good. I called Roadway, my battery was still under warranty. They came out and jumped me. The driver told me he could give me another battery because I was under warranty. He said it would cost $120! I asked why I would have to pay that. He said it was for installation! I told him I wasn't paying that. I shouldn't have to pay anything, my warranty is still good! I can install my own battery, it's not that hard! I continued to need jumps every couple days and it was clear to me, the battery I purchased was defective. A new battery should last several years, not a few months. I wound up going to Walmart for another battery. It was $139 with a 24 month warranty and they installed it for free. $150 total with tax and everything. Long story short: DONT BUY A BATTERY FROM ROADWAY TOWING. They sell defective batteries!

Customer Reviews

1.8

2 Reviews

Pam Skibickia month ago

From

From time we called for a tow, we were told 30 minute wait. After 45 minutes we called back and were told again driver was 30 minutes out. Again xalled and were told driver was ten minutes out but took him another 30. The driver was nice, quick, and knowlwdgeable but it took about 3 1/2 hours and multiple missed eta's before a truck finally arrived. Fair pricing.

Ongel Ka month ago

Thank you Roadway towing for sending me Seth. Seth was great, friendly and very professional. I knew my car was in good hands.

Missy Cruza month ago