Johnny Geng11 days agoFrom
I called into their office on a Saturday morning (this morning) hoping to schedule someone to take a look at my washer. I knew it was the weekend and I would have understood if someone could not make out to me until the work week. I figure since they were a local company, I could give them my business and also probably have someone come by soon. I got a hold of someone and described my problem, the gentleman, said and I quote, "I'm sorry sir but we don't have anyone we can send out today or tomorrow. Good bye." He then hung up without offering any sort of solution or giving me a chance to respond. I called back and got a female rep. I told her that I had just called in and spoke to a gentleman, who was very rude and hung up on me, without even giving me a chance to speak. I told her that I would leave a review that would reflect the level of courtesy they gave me. I believe they tried to call back. I just wanted someone to take a look at my washer, I was willing to work on their schedule., instead I was brushed aside and they hung up on me. Atrocious way to treat potential customers.
