I called Steve to come empty my tank on my trailer and it was full and he was there within a couple of hours, he had one stop before mine and he was there right on time very prompt and he explained everything to me about my septic tank, things i had no idea about. If the rating chart went to 10 i would give him a 10 instead of a 5. Anyone who calls Steve will not be sorry he had me taken care of within 30 minutes at th most. He also did my sister and bother in laws house septic a while back and they also were very happy with his service and for a more reasonable price than anyone else around. And his little mascot Holly is the most adorable little miniature dashound that rides with him she's as cute as they come. Very well done Steve, I would recomend you any day of the week. Thank you again Steve See you next time.